Privacy Notice
Privacy Notice
Last updated: 27 August 2026
1. Who we are
Marmia Partners Ltd (“Marmia”, “we”, “us” or “our”) is a private company limited by shares incorporated and registered in England and Wales.
Company number: 17304771
Registered office: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Email: hello@marmiapartners.com
For the purposes of applicable data protection law, Marmia Partners Ltd is the controller of the personal information described in this Privacy Notice unless expressly stated otherwise.
This Privacy Notice explains how we collect, use, disclose, retain and protect personal information in connection with our website and our business-development activities.
2. What Marmia does
Marmia is a specialist B2B business-development and commercial-introduction business focused primarily on:
localization and translation;
language technology;
content management;
content technology; and
related enterprise solutions.
We identify potentially relevant enterprise organisations, research appropriate professional contacts, conduct targeted business-to-business outreach, identify and qualify potential requirements and, where appropriate, facilitate introductions to selected providers.
Our business-development activities may involve business email, live telephone calls, professional networking platforms such as LinkedIn, direct professional messages, video meetings and other appropriate B2B communication channels.
3. Who this Privacy Notice applies to
This Privacy Notice may apply to you if you:
visit our website;
contact Marmia or complete a website form;
receive B2B outreach from us;
are identified as a potentially relevant professional contact;
communicate with Marmia by email, telephone, LinkedIn or another professional platform;
participate in a meeting or commercial discussion with us;
work for or represent a prospective or existing customer, partner, supplier or service provider;
are involved in a potential commercial opportunity or introduction; or
otherwise interact with Marmia in a professional capacity.
Our website and services are directed towards businesses and professional audiences rather than children.
4. Personal information we may process
The information we process depends on how you interact with Marmia.
4.1 Identity and professional contact information
We may process:
your name;
business email address;
business telephone or mobile number;
job title;
employer;
department or business function;
professional seniority;
business location;
LinkedIn or other professional profile;
professional responsibilities; and
other business contact information.
4.2 Information about your organisation
We may process information concerning the organisation you represent, including:
company name;
industry;
size;
geographic presence;
markets served;
international operations;
content or localization requirements;
technology environment;
existing providers or platforms;
publicly available business initiatives; and
other information relevant to determining whether there may be a potential commercial requirement.
Information relating solely to a legal entity is not necessarily personal information, but information connected to an identifiable individual may constitute personal information.
4.3 Business-development and communication information
We may process:
emails and replies;
LinkedIn or professional-network communications;
meeting records and notes;
live-call metadata, including telephone number, date, time and duration;
call notes and outcomes;
CRM records;
contact history;
follow-up dates;
meeting bookings;
stated requirements;
commercial priorities;
project timing;
information about existing technology or suppliers;
records of introductions;
sales-stage information; and
communication preferences.
We do not currently state that ordinary business-development calls are recorded or transcribed. If Marmia introduces call recording, automated transcription or similar functionality in the future, we will assess the applicable legal requirements and provide any additional notice required before using that functionality.
4.4 Marketing and suppression information
We may record:
whether you have objected to marketing;
unsubscribe requests;
requests not to be called or contacted;
preferred communication channels;
suppression status; and
information needed to ensure that your preferences continue to be respected.
4.5 Website enquiries
If you contact us through our website, we may process information such as:
name;
work email address;
company;
telephone number, where provided;
information contained in your message; and
related correspondence.
4.6 Client, partner and supplier information
Where you represent an organisation that has or is considering a commercial relationship with Marmia, we may process:
contact and relationship information;
contractual information;
commercial terms;
invoices;
payment and transaction records;
correspondence;
account information; and
other information reasonably necessary to manage the relationship.
5. Special category information
Marmia does not intentionally seek special category personal information as part of its normal prospecting, sales or business-development activities.
This includes information concerning matters such as health, racial or ethnic origin, political opinions, religious or philosophical beliefs, trade-union membership, genetic or biometric data, or information concerning a person’s sex life or sexual orientation.
We also do not ordinarily seek information concerning criminal convictions or offences.
Please do not provide this type of information to us unless it is genuinely necessary.
6. Where we obtain professional contact information
We may obtain personal information directly from you.
We may also obtain professional information from lawful third-party and publicly accessible sources.
These may include:
your employer’s website;
corporate websites;
LinkedIn and LinkedIn Sales Navigator;
professional networking platforms;
Apollo;
Kaspr;
Clay, where used;
other B2B business-information or sales-intelligence providers;
public business directories;
event and conference information;
publicly available professional profiles;
publicly accessible business information;
referrals;
clients;
commercial partners; and
information made publicly available by you or your organisation.
At the date of this Notice, Marmia’s principal prospecting and business-research tools may include LinkedIn Sales Navigator, Apollo, Kaspr and Clay.
The providers and systems we use may change as our business develops. We will update this Notice where a change materially affects how personal information is processed.
Where reasonably possible, we identify the specific source from which professional contact information was obtained.
You may contact hello@marmiapartners.com at any time to ask where we obtained your personal information.
7. Privacy information where we obtained your details from another source
Where applicable data protection law requires us to provide privacy information because we obtained your personal information indirectly, we will provide or actively draw your attention to this Privacy Notice within the legally required period.
Where UK GDPR or EU GDPR Article 14 applies, this will generally be:
within a reasonable period and no later than one month after obtaining the information;
at the latest when we first communicate with you, if that occurs earlier; or
at the latest when we first disclose the information to another recipient, where applicable.
Our initial B2B outreach should therefore provide an accessible route to this Privacy Notice.
Where reasonably practicable and appropriate, we may also identify the source from which your professional contact information was obtained.
8. Why we process personal information
Where UK GDPR or EU GDPR applies, we must have a lawful basis for processing personal information.
The principal purposes and bases on which Marmia relies are described below.
Purpose
Typical lawful basis
Responding to enquiries
Legitimate interests and, where applicable, steps requested before entering into a contract
Researching relevant enterprise organisations
Legitimate interests
Identifying relevant professional decision-makers
Legitimate interests
Maintaining prospect and business-contact records
Legitimate interests
Targeted B2B business development
Legitimate interests where permitted by applicable electronic-marketing law; consent where legally required
Live B2B telephone outreach
Legitimate interests where the call is legally permitted
Professional networking / LinkedIn outreach
Legitimate interests where permitted by applicable electronic-marketing law; consent where required
Understanding and qualifying commercial requirements
Legitimate interests
Matching opportunities with suitable providers
Legitimate interests
Facilitating commercial introductions
Legitimate interests, subject to applicable law and appropriate transparency
Managing clients, partners and suppliers
Legitimate interests, contractual necessity and/or legal obligations depending on the circumstances
Accounting and taxation
Legal obligations and legitimate interests
Security and fraud prevention
Legitimate interests and, where applicable, legal obligations
Establishing or defending legal claims
Legitimate interests and applicable legal obligations
The precise lawful basis may vary depending on the jurisdiction, communication channel and circumstances.
We do not rely on legitimate interests where another law requires consent for the relevant activity.
9. Our legitimate interests
Where we rely on legitimate interests, our interests may include:
identifying organisations that may have relevant enterprise requirements;
identifying professional contacts whose responsibilities are relevant to those requirements;
developing Marmia’s business;
conducting targeted and proportionate B2B business development;
identifying and qualifying genuine commercial opportunities;
connecting organisations with potentially appropriate providers;
managing commercial relationships;
maintaining accurate business records;
protecting our systems and business; and
establishing, exercising or defending legal rights.
Before relying on legitimate interests for a processing activity, we assess the purpose, necessity and potential impact on the rights and freedoms of the individuals concerned. We document those assessments where appropriate and keep them under review where our processing materially changes.
Legitimate interests do not override your rights automatically.
Where our interests are overridden by your rights, interests or reasonable expectations, we will not rely on legitimate interests for that processing.
10. Targeted B2B outreach
Marmia may conduct targeted business-to-business outreach to professional contacts through:
business email;
live telephone calls;
LinkedIn;
professional networking platforms;
direct professional messages;
scheduled video meetings; and
other appropriate business communication channels.
Our outreach is intended to be targeted towards professionals whose role, organisation or responsibilities indicate that the subject of the communication may reasonably be relevant to them.
We do not intend to conduct indiscriminate consumer mass marketing.
The legal requirements governing B2B outreach vary according to:
the recipient’s jurisdiction;
the type of organisation represented;
the communication channel;
whether the recipient is acting as an individual, sole trader, partnership or corporate representative; and
other circumstances.
Accordingly, we assess whether a proposed communication is permitted under applicable privacy, data-protection, electronic-marketing and telephone-marketing rules before conducting it.
11. United Kingdom outreach
For UK activities, Marmia seeks to comply with applicable requirements including:
the UK GDPR;
the Data Protection Act 2018; and
the Privacy and Electronic Communications Regulations 2003 (“PECR”), as amended.
Where PECR does not require prior consent for a particular B2B communication, we may rely on legitimate interests where our processing satisfies the applicable legitimate-interests test.
Where prior consent is legally required, we will not rely on legitimate interests as a substitute for that consent.
For live B2B telephone marketing, we maintain procedures designed to take account of applicable preference-service registrations and previous objections before making calls.
We do not use prerecorded or AI-generated marketing calls unless we have first established that the activity is lawful and any required consent has been obtained.
12. European Economic Area outreach
Where Marmia’s processing is subject to the EU GDPR, we comply with the applicable requirements of that Regulation.
Electronic marketing and telephone marketing within the European Economic Area may additionally be governed by national laws implementing European electronic-communications and privacy requirements.
Those rules can differ between countries.
Marmia therefore does not treat the EEA as a single unrestricted cold-outreach jurisdiction. We assess applicable local rules before conducting relevant outreach and obtain consent where applicable law requires it.
13. United States outreach
Where Marmia sends commercial email to recipients in the United States, we seek to comply with applicable federal and state requirements.
For commercial email, this includes applicable requirements concerning:
accurate sender and routing information;
non-deceptive subject lines;
appropriate identification of commercial communications;
a valid physical postal address;
a clear method of opting out; and
timely processing of opt-out requests.
Additional federal or state requirements may apply depending on the communication channel and circumstances.
14. Your right to stop direct marketing
You have the right to object to the use of your personal information for direct marketing at any time.
Where UK GDPR or EU GDPR applies, the right to object to processing for direct-marketing purposes is absolute.
You may object or opt out by:
using an unsubscribe or opt-out mechanism included in a communication;
replying to our communication and asking us to stop;
telling us during a telephone conversation that you do not wish to receive further marketing calls; or
contacting hello@marmiapartners.com.
We will stop the relevant direct-marketing activity following a valid objection.
We may retain the minimum information necessary on a suppression or “do not contact” record to ensure that your preference continues to be respected.
A suppression record is not used to continue marketing to you.
15. Opportunity qualification and solution matching
Where a professional contact engages with Marmia, we may process information provided during conversations to understand:
the organisation’s requirements;
current technology or supplier arrangements;
relevant business challenges;
project timing;
potential scope;
relevant stakeholders; and
whether there may be a genuine commercial fit with one of our partners.
We use this information for legitimate B2B business-development purposes and to avoid making irrelevant introductions.
16. Sharing information with commercial partners
Where relevant to a genuine potential commercial opportunity, Marmia may facilitate an introduction between an organisation and a selected:
localization or translation provider;
language-technology provider;
content-management provider;
content-technology provider; or
other relevant enterprise solution provider.
We only disclose personal information where we consider the disclosure lawful, relevant and proportionate.
Where reasonably practicable, introductions will be made with the professional contact involved in the introduction or otherwise aware that the introduction is taking place.
We do not need to disclose an entire prospecting record to make an introduction. We limit information shared to what is reasonably relevant to progressing the particular opportunity.
A commercial partner that receives personal information and determines its own purposes and means of processing may act as a separate independent controller. That organisation is responsible for complying with its own data-protection obligations.
17. Business systems and service providers
Marmia uses technology providers to operate its business.
At the date of this Notice, these may include:
CRM and opportunity management
Pipedrive may be used to manage business contacts, communications, opportunities, tasks and relationship records.
Business calling
CloudTalk may be used for business telephone communications, call metadata, call outcomes and related sales activity.
Business email and productivity
Google Workspace, including Gmail and Google Meet, may be used for email, documents, business communications and online meetings.
Prospect research and business intelligence
LinkedIn Sales Navigator, Apollo, Kaspr and Clay may be used, where applicable, to identify companies and relevant professional business contacts, enrich business information and support targeted B2B prospecting.
Scheduling
Calendly may be used to arrange meetings where applicable.
Website
Framer is used to build and operate the Marmia website.
Accounting
Xero may be used to maintain appropriate accounting and financial records.
Some providers may act as processors operating on our instructions. Others may act as independent controllers for some of their activities.
The precise legal role depends on the service and processing concerned.
We seek to maintain appropriate contractual and data-protection arrangements with processors where required by applicable law.
18. Other recipients
We may also disclose personal information where reasonably necessary to:
accountants;
lawyers;
insurers;
IT or cybersecurity providers;
other professional advisers;
regulators;
tax authorities;
courts;
law-enforcement authorities; or
other persons where disclosure is required or permitted by law.
Information may also need to be disclosed in connection with a genuine merger, investment, acquisition, restructuring or sale of relevant business assets, subject to applicable confidentiality and data-protection requirements.
19. International transfers
Marmia is established in the United Kingdom and uses technology providers that may process information in other countries, including the United States and European Economic Area.
Where UK GDPR or EU GDPR restricts an international transfer, we use an appropriate lawful transfer mechanism where required.
Depending on the circumstances, this may include:
UK adequacy regulations;
European Commission adequacy decisions;
the UK Extension to the EU-US Data Privacy Framework where the relevant recipient is eligible and appropriately certified;
the EU-US Data Privacy Framework where applicable;
European Commission Standard Contractual Clauses;
the UK International Data Transfer Agreement;
the UK Addendum to the European Commission Standard Contractual Clauses; or
another transfer mechanism permitted by applicable law.
Where required, appropriate transfer-risk assessments and supplementary safeguards will be considered.
You may contact hello@marmiapartners.com for further information about safeguards relating to a particular international transfer.
20. How long we retain personal information
We retain personal information only for as long as reasonably necessary for the purpose for which it is processed.
Our general retention approach is:
Website enquiries
Normally up to 24 months after our last meaningful interaction, unless an ongoing commercial relationship develops or there is another lawful reason for longer retention.
Prospects with whom we have had no meaningful interaction
Prospecting information will normally be reviewed and deleted or anonymised within 18 months of collection where no meaningful interaction has occurred, unless there is a documented continuing lawful reason to retain it.
Prospects with whom we have had meaningful interaction
Relevant business-development records will normally be retained for up to 24 months after the last meaningful interaction, unless there is an active or reasonably anticipated commercial opportunity or another lawful reason for retention.
Clients, partners and suppliers
Records relating to commercial or contractual relationships may generally be retained for up to six years after the relevant relationship ends, where appropriate for contractual, legal, taxation, accounting or claims purposes.
Suppression records
Where you object to direct marketing, we may retain the minimum information necessary to recognise you and honour your preference for as long as reasonably necessary.
Longer retention may apply where required by law or where records are reasonably necessary in connection with actual or anticipated legal proceedings.
21. Data accuracy and minimisation
We aim to process only information reasonably relevant to our business purposes.
Because professional information can change, information obtained from professional networks or B2B data providers may become outdated.
We take reasonable steps to correct or remove information that we know is materially inaccurate.
If you believe information we hold about you is incorrect, please contact hello@marmiapartners.com.
22. Security
Marmia uses reasonable technical and organisational measures designed to protect personal information against:
unauthorised access;
unlawful disclosure;
accidental loss;
destruction;
alteration; and
other inappropriate use.
Measures may include access controls, authentication, secure business systems, reputable technology providers, account-security measures and appropriate internal procedures.
No electronic system can be guaranteed to be completely secure, but we take security measures proportionate to the nature of the information and risks involved.
23. Framer Analytics, cookies and similar technologies
Our website is built using Framer.
We currently use Framer’s native Analytics to understand basic website activity.
According to Framer, its native Analytics does not use cookies or persistent identifiers to track individual visitors.
Marmia does not currently use third-party advertising or marketing cookies on the website.
Accordingly, we do not currently operate a consent banner solely for Framer’s native Analytics.
If we introduce third-party technologies in the future that require consent under applicable law, we will assess those technologies and implement an appropriate consent mechanism before activating them for visitors whose consent is required.
For further information, please see our Cookie Notice.
Marmia does not currently configure or permit third-party advertising or marketing technologies to track identifiable visitors across third-party websites or online services over time for targeted advertising purposes. We do not currently use the Marmia website for cross-site behavourial tracking.
Because the website does not currently engage in this type of tracking, we do not respond differently to browser "Do Not Track" signals or similar browser-based mechanisms. If our website practices change in future, including through the introduction of advertising, behavioural analytics or cross-site tracking technologies, we will update this Privacy Notice and implement any additional controls required by applicable law.
24. Profiling and automated decision-making
Marmia may use sales and business-intelligence tools to assist with:
filtering companies;
organising prospect information;
prioritising potential accounts;
identifying contacts whose professional roles appear relevant; and
supporting business-development research.
These tools may involve automated filtering or scoring based on professional or organisational information.
However, Marmia does not currently make decisions based solely on automated processing that produce legal effects concerning an individual or similarly significantly affect them.
Material decisions concerning outreach, qualification and commercial introductions remain subject to human involvement.
25. Your UK and EEA data-protection rights
Where applicable data-protection law provides these rights, you may have the right to:
Access
Ask whether we process your personal information and request a copy of relevant information.
Rectification
Ask us to correct inaccurate information or complete incomplete information.
Erasure
Ask us to delete personal information where the applicable legal requirements are met.
Restriction
Ask us to restrict processing in certain circumstances.
Object
Object to processing based on legitimate interests where applicable.
Your right to object to processing for direct marketing is absolute where UK GDPR or EU GDPR applies.
Data portability
Request certain personal information in a structured, commonly used and machine-readable format where the legal requirements for portability apply.
Withdraw consent
Where we rely on consent, you may withdraw that consent at any time.
Withdrawal does not affect processing lawfully undertaken before withdrawal.
These rights are subject to applicable legal conditions and exemptions.
26. United States privacy rights
Depending on the state in which you reside and whether the relevant law applies to Marmia and the particular processing, you may have additional privacy rights.
These may include rights concerning:
access;
correction;
deletion;
portability;
information about certain disclosures; or
opt-out rights applicable under relevant state legislation.
Not every US state privacy law applies to every business or processing activity.
Where an applicable US privacy law gives you a statutory right against Marmia, we will process valid requests in accordance with that law.
27. Exercising your rights
To exercise a privacy right or ask a question about your personal information, contact:
Please provide enough information for us to understand your request and identify the relevant records.
Where reasonably necessary and legally permitted, we may request appropriate information to verify your identity.
We will respond within the timeframe required by applicable law.
28. European Economic Area representative
Marmia Partners Ltd is established in the United Kingdom and not currently established in the European Economic Area.
Where a particular processing activity falls within Article 3(2) EU GDPR, we will assess whether Article 27 requires us to appoint a representative in the EEA.
Where Article 27 requires a representative, Marmia will appoint that representative before commencing the relevant processing for which the appointment is required, and the representative’s identity and contact details will be added to this Privacy Notice.
29. Complaints
We would like the opportunity to resolve any privacy concern directly.
Please contact:
You also have the right to complain to the UK’s data-protection regulator:
Information Commissioner’s Office (ICO)
Where EU GDPR applies, you may also have the right to lodge a complaint with an appropriate EEA data-protection supervisory authority, including in the country in which you habitually live or work or where you believe an infringement has occurred.
30. Changes to this Privacy Notice
We will review this Privacy Notice as our business, technology and processing activities develop.
We may update it to reflect:
changes to our business;
changes to the technology providers we use;
changes to how we obtain or use professional information;
new communication methods;
changes to applicable law or regulatory guidance; or
other material changes to our processing activities.
Where applicable law requires us to draw a material new use of personal information to your attention, we will do so before commencing that new processing.
The date at the top of this Notice identifies the latest revision.
31. Contact
For privacy questions, requests, objections or complaints:
Marmia Partners Ltd
Company number: 17304771
Registered in England and Wales
Registered office: 71–75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
Email: hello@marmiapartners.com